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🚚 Shipping Policy

Applicable Worldwide

Processing Time

Orders are processed within 1–2 business days after payment is confirmed (excluding public holidays).

Estimated Delivery Times

Region

Estimated Arrival

Southeast Asia, 4–7 business days

East & South Asia, 5–11 business days

United States & Canada, 4–8 business days

Europe, 5–9 business days

Australia & New Zealand, 5–8 business days

Middle East & Africa, 6–15 business days

Other Regions, 6–15 business days

Shipping Costs

Shipping costs are automatically calculated at checkout based on the weight of the order and the destination country.

Order Tracking

A tracking number will be sent to your email once your order has been dispatched. Use this number to track your package through the carrier's website.

Shipping Delays

Delays may occur due to customs inspections, extreme weather, or other circumstances beyond our control. We are not responsible for delays caused by the shipping carrier.

Customs Duties & Import Taxes

The buyer is responsible for all customs duties and import taxes applicable in the destination country. These fees are not included in the product price or shipping cost.

Lost or Damaged Packages

If your package is lost or damaged, please contact us at [email@amsglobalcollection.com] within 30 days of the shipment date and we will do our best to resolve the issue.